Automatically Populating Fields from Parents to Child Issues

[Nik Seobaran]

Hi Everyone

Looking for a solution to populate the same fields from the parents to the associated child tickets

We have the Hierachry Initatives > Milestones > Epics > Task/Story > Subtask

When Custom Field "Benefit Value" is updated in Initiative (parent) - I would like this to be populated in the Milestone (Child)

Looking for an Automation Rule solution

[Mark Segall · Accepted solution]

Hi @Nik Seobaran - You could do something like this:

• TRIGGER: Field Value Changed (Benefit Value)
• CONDITION: Issue Type = Initiative
• BRANCH (JQL)

  • "Parent Link" = {{Issue}}

  • ACTION: Edit Issue (Benefit Value)
    • Copy from Trigger Issue

[Nik Seobaran]

Hi Mark

Thanks for this

I made the changes - shows success - yet the field is not actually updated

[Mark Segall]

Hmm - Can you please show a screenshot of the Edit Issue Fields component?

Also... What type of field is Business Value?

[Nik Seobaran]

[Nik Seobaran]

Business value is a multi-select drop down

[Mark Segall]

Your screenshot shows Copy from Current Issue.  It needs to be Copy from Trigger Issue

[Nik Seobaran]

something like this

{
"fields": {
"customfield_11636": "{{triggerissue.customfield_11636.id}}"
}
}

[Nik Seobaran]

Actually got it working now - I did not know you can change the "Current Issue"