Automatically Log Issues working time

Hello,

I would like to have the time spent on issues logged automatically by the system. The way it should work is each time someone starts working on an issue the system starts counting and when they stop working on it it should stop counting and log the time. This for each time this happens for the issue. Finally when the issue is closed the total time should be logged as the time spent on the issue.

I know its possible that people log the time they have worked on each issue, but believe this should be easily done by the system automatically. How can this be done?

Thanks,

Martin

3 answers

That is possible with Automated Log Work plugin. It integrates time tracking with JIRA workflow actions so time is logged automatically when user moves issue to 'In Progress' state and back (Stop Progress/Close/Resolve).

0 vote

You'll need to find or write some code to do this. A post-function or listener that traps the Start and Stop events and updates the work log automatically for your users.

However. You are using OnDemand, which doesn't allow you to install the code that this would need.

Thanks Nic for the answer. Do you know if its possible to be done with post-functions? Then I may try to do it, if I really need to write some listeners then maybe I give up.

Also could you please shoe me which functions I should be looking into?

Thanks

Hi Nic,

I have the same issue as Martin. We need to log the time spent automatically. We found this plugin - https://marketplace.atlassian.com/plugins/com.fca.jira.plugins.workflowToolbox.workflow-toolbox/version/50 to extends the functionality of post functions. However we did not manage to log the time so far.

If you could guide me which function to use, it would be a great help.

Thanks,

Petra

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