Automatic Assignee

Samir Freelance
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June 16, 2011

when creating a new issue

1-I need the Assignee to be for a group and not a single user when choosing Automatic

I have a custom field COLOR that have 3 values : Blue , Red , Green

and i have 3 groups Group A, Group B, Group C

when creating an issue if selected color is blue then if Assignee is Automatic the assigned Group is Group A

and if color is Red the Assignee = Group B

if color is Green the assigne =Group C

please guide me to achieve my target

2 answers

2 votes
Samir Freelance
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June 16, 2011

Justin,

Can you please guide me step by step

do you have another demo anything than can achieve my scenario

I have 3 groups: A,B,C and custom field color :Blue,Red,Green

if blue is selected and automatic assigne is selected then it will be assigned for (group A)

if red is selected and automatic assigne is selected then it will be assigned for (group B)

if green is selected and automatic assigne is selected then it will be assigned for (group C)

Thank you

2 votes
justindowning
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June 16, 2011

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