Hello,
We are 6 weeks into using servicerocket integration with salesforce cases. Our current workflow is to create the SF case and the Jira Issue with a single email sent to both systems. User then goes in and associates the case to the issue in SF.
Is there a way to trigger SF to automatically associate case to issue with the same subject? Looking for sample apex or similar class if it has been done before.
Thanks in Advance,
Bill
