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Automate a Jira Issue XML export - perhaps via a workflow transition


Would anyone have any suggestions on the best way to do this? I am attempting to replace a legacy ticketing system with Jira. The legacy system generated an XML per ticket that could be read by a media asset manager (MAM) and create a pre defined folder structure in the MAM based on the XML.

Could this be achieved in ScriptRunner during a workflow transition perhaps?





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I'm not familiar with the MAM or the XML structure, but sure... you could do that with scriptrunner.

As part of designing the code for this in the workflow post function, you would need to know all the Jira fields and custom fields that you want to map to the XML.

The best way to achieve that would be with the MarkupBuilder.

Something like this

import groovy.xml.MarkupBuilder
import com.atlassian.jira.component.ComponentAccessor
def customFields = ComponentAccessor.customFieldManager.getCustomFieldObjects(issue)
def writer = new StringWriter()
def xml = new MarkupBuilder(writer)
key{ xml.mkp.yield issue.key}
summary issue.summary
def val = cf.getValue(issue)
"$"{xml.mkp.yield val}

Will output an XML that looks like this

<?xml version='1.0'?> 
<summary>blah blah</summary>
<My CustomField>the value</My CustomField>
<Another CF>value</Another CF>
<!-- etc for the rest of te custom fields -->

Obviously, you need to shape your code to output the right XML layout etc.

And then you need to decide what to do with that XML ... either store it to a local file or send it as an HTTP request to another system.

Hi Peter-Dave

Really appreciate your time and effort to suggest this answer! It will take me some time to test with a developer but will update you on progress.

Thanks again



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