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Auto reject or closed an issue if user not replies to admin comments innJIRA

If a ticket is open, or accepted, or in clarification and after comment from an admin there is no answer from someone else, then the ticket will be rejected and closed automatically.

2 answers

1 vote

Hi @Tirupathi Rao ,

With the help of Automation for Jira you will be able to configure this.



0 votes

Hi @Avinash B -Appfire- 


As of now we are not yet purchased Automation for Jira plugin . Is there any other way we can achieve this?

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