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Auto reject or closed an issue if user not replies to admin comments innJIRA

If a ticket is open, or accepted, or in clarification and after comment from an admin there is no answer from someone else, then the ticket will be rejected and closed automatically.

2 answers

Hi @Tirupathi Rao ,

With the help of Automation for Jira you will be able to configure this.

Thanks,

Avinash

Hi Avinash,

 

Now we installed a trail version of automation for jira plugin . Could you please suggest how we can achieve below requirement.

 

"If a ticket is open, or accepted, or in clarification and after comment from an admin there is no answer from someone else, then the ticket will be rejected and closed automatically"

Hi @Avinash_Bhagawati__Appfire_ 

 

As of now we are not yet purchased Automation for Jira plugin . Is there any other way we can achieve this?

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