I have been trying to find an answer for this specific case but I have yet to discover much. I apologize is this has been posted before.
I understand there are a couple of options for assignment of issues based on transitions using post functions. What I am wondering is if there is a way to reassign an issue back to the previous assignee.
For example, in our Ready for Acceptance status we have two options: Accepted and Bug Detected. If Bug Detected is selected, I would like for the item to be reassigned back to the previous assignee as this would be the developer that marked the issue as completed and ready for acceptance.
Is this possible using the current post functions or would this require something special? Or is just not feasible at the moment?
You will have to capture the previous assignee somewhere for this to work. You can have a user custom field where it can be captured but if your assignee changes outside of workflows, you will need a listener to do the job.
If the assignee changes only via workflow, you can use a post function to set the current assignee value on a custom field and then use that custom field for re-assignment.
I have a question on this matter. to follow what Jobin suggested, I wanted to track he name of the developper so i created a custom field "Dev assigned" to log the dev name of the person.
But i don't how to log this name when the person click on a certain status. could you please help me?
Since launching the Jira Software 8.0 and Jira Service Desk 4.0 platform releases in February, many of you have been asking when the next Enterprise release will be so you can take advantage of the m...
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