We are working on buying Jira license to manage support tickets/issues received from our clients. So here is the thing:
One of our clients is sending us support tickets in form of email, so the question is:
Is there a way to auto create/add a ticket on Jira for each email sent to us?
Meaning that once we receive the email, we need a ticket to be opened automatically instead of creating it one by one.
If you have service desk, see https://confluence.atlassian.com/servicedeskserver/managing-the-email-channel-939926306.html
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