Auto assign issue in kanban board on swimlane change

[Alex Ziegltrum]

Hey there 👋

I have a kanban board. The swimlanes represent different members of the team. I want to achieve, that an issue is automatically assigned by the change of the swimlan (= team member).

Is there a way to get this done?

Cheers, Alex

[Alex Ziegltrum · Accepted solution]

Hi @Esther Strom 

it is a company-managed project. Attached find some screenshots, I hope they are self-explaining according to your questions. Is the auto-assign configurable?

[Esther Strom]

I'm a little confused by what you're trying to do. Your board is swimlaned by Assignee - the swimlane will change when you change the Assignee value on the ticket. If you're asking if you can drag a ticket into a different swimlane and have the Assignee field updated, the answer is no. In company-managed projects, you cannot drag between swimlanes, only columns.

[Alex Ziegltrum]

It's not confusing, if you think about it as a very simple kanban workflow, as it would be when working with a simple physical board. There you would just pick a card from Lane of person A and stick it to the Lane of person B - Assignment done. You would not read the whole card each time and rewrite the assignee. A valid case to my mind.

[Esther Strom]

Yes, I do understand that. But it's not possible in Jira - you can't drag cards between swimlanes, only between columns. The only way a card moves to a different swimlane is when whatever criteria you're swimlaning by changes on the ticket itself.

In team-managed projects, it is possible to group a board by assignee and drag between groups (the equivalent of swimlanes) and columns, but not in company-managed projects.

[Esther Strom]

Hi, Alex - is this a company-managed or team-managed project? Can you share a screenshot of the board settings (specifically the swimlane configuration)?