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Auto assign issue in kanban board on swimlane change

Hey there đź‘‹

I have a kanban board. The swimlanes represent different members of the team. I want to achieve, that an issue is automatically assigned by the change of the swimlan (= team member).

Is there a way to get this done?

Cheers, Alex

2 answers

1 accepted

0 votes
Answer accepted

Hi @Esther Strom 

it is a company-managed project. Attached find some screenshots, I hope they are self-explaining according to your questions. Is the auto-assign configurable?

2023-04-03 10_00_07-TBWM board - Agile Board - Jira und 2 weitere Seiten - Geschäftlich – Microsoft​.png2023-04-03 09_59_44-.png2023-04-03 09_55_11-Posteingang - Alexander.Ziegltrum@mcl.de - Outlook.png

Esther Strom
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 03, 2023

I'm a little confused by what you're trying to do. Your board is swimlaned by Assignee - the swimlane will change when you change the Assignee value on the ticket. If you're asking if you can drag a ticket into a different swimlane and have the Assignee field updated, the answer is no. In company-managed projects, you cannot drag between swimlanes, only columns.

Like • Trudy Claspill likes this

It's not confusing, if you think about it as a very simple kanban workflow, as it would be when working with a simple physical board. There you would just pick a card from Lane of person A and stick it to the Lane of person B - Assignment done. You would not read the whole card each time and rewrite the assignee. A valid case to my mind.

Esther Strom
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 03, 2023 • edited

Yes, I do understand that. But it's not possible in Jira - you can't drag cards between swimlanes, only between columns. The only way a card moves to a different swimlane is when whatever criteria you're swimlaning by changes on the ticket itself.

In team-managed projects, it is possible to group a board by assignee and drag between groups (the equivalent of swimlanes) and columns, but not in company-managed projects.

0 votes
Esther Strom
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 30, 2023

Hi, Alex - is this a company-managed or team-managed project? Can you share a screenshot of the board settings (specifically the swimlane configuration)?

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