Auto assign issue based on the value selected in the custom field.

[Aravindi Amarasinghe]

Hello!

I have custom field called Test Phase which is a single select list. I want to assign the issue to user AA when "Prod" selected and to user BB when "Dev" selected in Test Phase.

I am new to script runner and I tried following script and failed. Can you please check and let me know the problem of this script? 

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.fields.CustomField

String userName;
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def cf = customFieldManager.getCustomFieldObjectByName("Test Phase")
def cfTestPhase = issue.getCustomFieldValue(cf)
switch(issue.getCustomFieldValue(cfTestPhase)){
case "Prod": userName = "AA";break;
case "DEV": userName = "BB";break;

}
log.error(userName)
log.error(issue.getCustomFieldValue(cfTestPhase));
issue.setAssignee(ComponentAccessor.getUserManager().getUserByName(userName))

[Alexey Matveev · Accepted solution]

Hello,

Where do you put the script?

[Alexey Matveev]

Your script should look like this and you should assign the user name to the userName variable not the user display name

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.event.type.EventDispatchOption


String userName;
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def cf = customFieldManager.getCustomFieldObjectByName("Test Phase")
def cfTestPhase = issue.getCustomFieldValue(cf)
switch(cfTestPhase){
case "Prod": userName = "AA";break;
case "DEV": userName = "BB";break;

}
log.error(userName)
log.error(cfTestPhase);
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
issue.setAssignee(ComponentAccessor.getUserManager().getUserByName(userName))
ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)

[Aravindi Amarasinghe]

Hi @Alexey Matveev, 

Thank you for your reply. I tried the script and it still doesn't assign the issue to the right person but the default person. 

We use our employee Ids as our username in JIRA. So AA and BB replaced by related user ids. 

I put the script as a create post function in the workflow. 

[Alexey Matveev]

You should put the script last in the post function list. Could you provide a screenshot for the create transition with all the post-functions?

[Aravindi Amarasinghe]

Logs are as follows, 

E2222222 is the employee number of the assignee. 

Possible solutions: setAssignee(com.atlassian.crowd.embedded.api.User), getAssignee(), setAssigneeId(java.lang.String), getAssigneeId()
groovy.lang.MissingMethodException: No signature of method: com.atlassian.jira.issue.IssueImpl.setAssignee() is applicable for argument types: (com.atlassian.jira.user.DelegatingApplicationUser) values: [E2222222]
2017-12-22 15:03:37,355 http-bio-8081-exec-9 ERROR e1111111 903x23900x1 1gkcy9a 10.56.32.65 /secure/QuickCreateIssue.jspa [scriptrunner.jira.workflow.ScriptWorkflowFunction] Script function failed on issue: BT-12, actionId: 1, file: <inline script>

[Aravindi Amarasinghe]

[Alexey Matveev]

I guess your Jira Version is less than 7.x.x, is not it? Try this script

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.event.type.EventDispatchOption


String userName;
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def cf = customFieldManager.getCustomFieldObjectByName("Test Phase")
def cfTestPhase = issue.getCustomFieldValue(cf)
switch(cfTestPhase){
case "Prod": userName = "AA";break;
case "DEV": userName = "BB";break;

}
log.error(userName)
log.error(cfTestPhase);
def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
issue.setAssignee(ComponentAccessor.getUserManager().getUser(userName))
ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)

[Aravindi Amarasinghe]

Hi @Alexey Matveev, 

Thank you very much it works for me. 

Yes my version is v 6.4.3. 

[Saurabh Patel]

Hi @Alexey Matveev 

This script works like a charm. You saved my time today!! 

[Ethan Foulkes]

You are aware of components and component leads yes?

[Ethan Foulkes]

Thanks @Alexey Matveev You never know right =)

BTW would love to chat with you offline sometime. Drop me an email if interested. ethan at theresponsiveproject dot com

[Aravindi Amarasinghe]

Yes I am but it doesn't fix with my requirement. 

[Aravindi Amarasinghe]

Hi @Alexey Matveev, 

The script works well I have combined it with other custom field as well. 

I have a another requirement if user change the assignee during the transition, it should overwrite the auto assignee value. 

Do you have any idea how to do that? 

[Alexey Matveev]

Hello,

I saw your question. But I could not figure it out how to set the auto assignee value with ScriptRunner behaviours. I wanted to dig deeper into the source code of Scriptrunner to see if it is possible, but unfortunately I did not have time for it. Maybe someone from Adaptivist will answer the question.