I'm using the next-gen project in the free-tier of Jira and want to copy properties, such as the assignee, from the Epic. I create my issues by pressing "Add a child issue" for an Epic in the Roadmap View.
I'm trying Jira automation. My manual automation works (when I trigger it with a press of a button) but automatic doesn't work (when it's triggered upon issue creation)
Can someone help, please?
Here are my automated workflow schreenshots
I'm very confident that the rule gets triggered. It looks like it's missing data when the creation of the issue happens. Because in the audit log, it says that data for required fields are missing. See in the screenshot below.
Moreover, I made a copy of this rule and changed it to be triggered manually and it works.
It sounds to me like the issue created trigger runs before the epic issue is assigned to a newly created issue. This is either a bug, or it's just confusing that the trigger is called "issue created" and it has "copy from Epic/Parent" rules and yet those have not been set yet when the rule runs.
Im assuming the Epic already exists when the issue is created, right?
It sounds like you have it right, its just a matter of timing. Wonder if the trigger can be Field Value Changed and set the field to be Epic Link. That way we know for sure the link to the epic is already there.
It sounds you have it configure correctly though.
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