Auto-Assign Based on Multiple CF values

[Scott Federman]

My project has two single select drop-down fields "Primary Component" and "Sub-Component". Neither of these are the standard out of the box component field. 

What I need help with is depending on combination of of options selected across the two fields, the issue will auto assign. 

So If Primary component has 

• Option 1
• Option 2
• Option 3

and secondary component has

• Option A
• Option B
• Option C

My issues has Option 1/Option B selected than it should assign to John Doe

Whats the best way to do this and how?

[Deleted user · Accepted solution]

Hey there Scott,

With Automation for Jira you can match the values of a cascading select list using smart values (see https://docs.automationforjira.com/smart-fields/smart-fields.html) and a compare condition https://docs.automationforjira.com/components/conditions/conditions.html#compare

In your case, the rule might look something like:

Where you use the smart value:

{{issue.Your field name.value}}:{{issue.Your field name.child.value}}

EQUALS

Parent value:Child value

To match both the parent and child. Once that's matched, you can add whatever automation you need.

Let us know if that helps!

Cheers,

Mark C

[Scott Federman]

Hey Mark, 

So in this case would this be correct?

{{issue.Primary Component.value}}:{{issue.Sub-Component.child.value}}

EQUALS

Alerting & Reporting:Phone Home Client Software

[Tom Lister]

You could use a plugin like scriptrunner to write a custom post function to perform this.

We had to build functions to assign authorisers and implementers based on systems drop down selection. We stored the lookups in cascading selects where the first level was a system and the sub level the grops to use. It works and the users took to maintaining the lists. 

The same app had a risk assessment based on a questionnaire. This used the options selected to derive a value. Similar to evaluating options in your case.

so doable but there may be plugins out there already