Audit Log: who made the change?

[Lou Tseng]

The audit log entry shows what was changed and when but how do I find out who made the change?

Thanks,

-Lou

[Sreenivasaraju P · Accepted solution]

Author column mentioned about , who made the change

[Lou Tseng]

but the Author column showed "JIRA".  What does that mean?

thanks a lot!

[Sreenivasaraju P]

Are you using any service to manage groups / project role management or do you have any user with name jira. Please check

[Lou Tseng]

I use Jira cloud and managed through web UI.  

[Nic Brough -Adaptavist-]

The "jira" user is used when an external system has made alterations that have then cascaded down into Jira.  This is because your site admins don't necessarily have to be Jira users, they could be maintaining users without any access to Jira.

[Diego Aguila]

Hello everyone, we have the same issue in jira datancenter v7.10, we do not manage an external system for users only the jira internal directory and in some cases in the audit log report it shows that the password change was changed by the JIRA user.
Best regards,
Diego

[Nic Brough -Adaptavist-]

It's the same answer

[Diego Aguila]

of course !, we have confluence, that is where when the change is made, "JIRA" appears
thanks!

[Magdalena Zhisheva]

Hi @Nic Brough -Adaptavist- ,

We have the same issue but permissions are changed for all projects in our instance (or it seems like that).

Can you advice how we can find out which external system has made alterations?

Your answer will be appreciated!  

[Magdalena Zhisheva]