Attempted to install trial of GreenHopper from the dashboard on a trial download and received an error

In the admin panel there is a link to Start a free trial of GreenHopper, JIRA's agile project management tool. I clicked it and after sitting on a status bar for a few seconds, the following error message was displayed:

***

GreenHopper - Agile project management for JIRA install failed. Status: 401. URL: http://localhost:8080/rest/plugins/1.0/?token=3371440388191664385.

***

2 answers

1 accepted

Attempt to install plugin resulted in the error message above, but a later attempt suggested that there was a capability error. Elevating to administrator and attempting to re-install was successful.

https://support.atlassian.com/browse/JSP-145132

0 vote
Ahmad Danial Atlassian Team Dec 02, 2012

Hey there, Patrick.

Can you try to install the GreenHopper plugin through the Atlassian Plugin Exchange?

https://confluence.atlassian.com/display/JIRA051/Managing+JIRA%27s+Plugins#ManagingJIRA%27sPlugins-InstallingapluginfromtheAtlassianPluginExchange

Another alternative is to download the GreenHopper plugin from the Atlassian Marketplace and copy the downloaded .jar file into your JIRA Home Directory\plugins\installed-plugins folder. Make sure that you shutdown your JIRA instance first before doing that. After you have restarted your instance, make sure you re-index your JIRA instance.

https://marketplace.atlassian.com/plugins/com.pyxis.greenhopper.jira

Hope this helps!

Warm regards

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