I have some little questions to the Cloud solution:
Thank you in advance!
when I create the addon on my own server, I understand it correct, that my server receive data from the atlassian installation? I mean the customers must have a big trust to the addon, or is my server only for the html/JS/... and the client of the user made the calculation/display of the data. And my server no see the data fromm the customer?
In order to do anything more advanced than this, you will need to have a standard addon, which can communicate with the server via JWT tokens. Naturally a little higher level of trust is involved, but there are also security precautions you can take, if you want. All Cloud addons create a user that is associated with the addon that is used to interact with your instance. If you restrict this user, then the addon is also restricted.
And the term "Atlassian Connect" is the framework which the Atlassian Cloud uses (plugin)?
I ask only because I found very complicated at the beginning that there are three terms all are listening to different things (Atlassian Cloud, Atlassian OnDemand, Atlassian Connect).
And a Cloud Plugin only can communicate to the Atlassian Installation over the Atlassian REST interface? Or is there a further way like a normal Server plugin? (Custom fields, JAVA Code on Atlassian, ...)?
Webhooks communicate with your server. Imagine that an action occurs, like a ticket being created. If you have a webhook as part of your addon, then it will send a message to your server notifying it of the action occurring, and then the server part of your addon might decide to do something to interact with JIRA as part of that information or maybe just store that data (depending on the logic you have there).
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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