Atlassian Certification Program. Is it worth it?


This question is regarding Atlassian Certification Programs and whether one should go for it or not? 
I am a 2+ year JIRA Administrator, and I was looking into ACP-100 JIRA Administrator

Is this a certification I should start with? 
How would this help me in the career path? 

What are the Certifications a beginner should start with? 

I would also love hear opinion of people who got various certifications and their experience about it.

5 answers

1 vote

Hi Tayyab,

I had 2 years of experience as a JIRA administrator.  I started using JIRA in a startup where some of the scenarios described in the exam happened (e.g., too many JIRA administrators, no good criteria to decide when to create a new project, many custom fields, etc.).  I learned from reading the Atlassian documentation, asking other admins, looking for answers online and trying new things.  Many people would come to me asking me for help, so I thought I was an "expert" and I sign up for the exam. I failed! I was closed, but I failed. I took it personal and decided to prepare harder for the exam.  I took the Certification prep course, read books, joined the Atlassian Community and dove into the Atlassian documentation.  After a month or so I re-took the exam and passed it.  The Certification Program is completely worth it, because it helped me become knowledgeable about JIRA and helped me understand best practices. It really pushes you to learn.  I'm very happy and proud of being an Atlassian Certified JIRA Administrator, but I feel that the most important reward was to learn how to use JIRA.  Now it's easier for me to suggest a better approach to configure JIRA based on requirements and to identify potential issues before they may occur.

not enough exam- books practice samples for exam preparation. LAcks of exam-prep. i pas the exam and failed, JQL questions are tricky.  

Hi Henri,

I'm sorry you didn't pass the exam. I agree with you, it can be tricky.  I recommend the book 'Practical JIRA Administration: Using JIRA Effectively: Beyond the Documentation' by Matthew B Doar. It helped me pass my exam in my second try, and more importantly, I learned a lot!  I encourage you to keep trying. Don't give up! ;-)


Thank's . i'll buy the book and will try to repass the exam.  

0 votes
Micky CARITTE Community Champion Nov 30, 2017

Hi Tayyab,

I'm in the process of getting Agile + Service Desk after passing ACP 100 a few weeks ago.

I'm an Expert with 5+ years of experience, 2 of them as a Partner consultant and I have to be honest and tell you it's very challenging but it's definitely worth it! That's, in my opinion, a great asset, especially now as it's not yet widely found!

The ACP-100 might be the first to look at as it's the more "generic" I'd say, that's definitely the choice I've made!

If you're not confident enough yet, you might start with Agile or Service Desk ones which are more focused on specific aspects if you master them it might be "easier".

As per the carreer path, it's not a must have (at least not now) for sure but it's giving me some recognition already and especially ACP100 which is known to be challenging. Our dear Rachel Wright even mentioned it at this year's summit! If your boss or recruiter knows about Atlassian, they should definitely pay attention to your score.

Giving details on content is not allowed but it's globally a scenario oriented multiple choices questionnary which will give you real-like situations and ask you to find the best solutions. Some questions are really tricky!

Let us know if you try it, and if you succeed!


Of course, it is :) if you wanted to continue your career in this domain. 

The best advantage of having Atalssian certification is, you don't need to convince your interview board on your product knowledge. Just say "I am Atalssian Certified" :) that shows how good you are.


        I`ve recently took the ACP-100. I have +4 years using Jira as an admin (also with Confluence and Crowd integration). Before taking the exam i bought the Jira Administration Certification Prep, a mini course that introduces you to the style of questions that you can expect to be asked on the exam, topics, labs and case studies to practice with.  This alone was very useful to focus on certain topics that i didnt handle or the impact of several configuration scenarios regarding performance, for example.  It is not an easy exam, the questions usually describes a real life  like company, a requeriment and the answers are complex to analize and choose sometimes. But no mater the result, you`ll learn a lot by taking it.

Well said @Pablo Da Silva. BTW congratulations for clearing  ACP-100.

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