Associate issue priority with issue type or schema

Jira is made mainly for software development, but it is so highly customizable, that any business process and industry can adopt it. It's great but I'm only slowly getting to know it...

However, I would like to ask: Is there any way to associate different issue priority with Issue type scheme or project? There some IT and some pure business projects our team is working on, and therefore some cutom priorities on non-IT project would not make any sense on IT testing and delivery, where different severity and blockers are required to be logged.

For example if non-IT project uses only issues as "Task", Sub-task and IT "Defect", "Improvement", "feature", etc...

Thank you in advance,

Robert

2 answers

1 accepted

Accepted Answer
0 votes

- Similar question with answer: https://answers.atlassian.com/questions/154037/is-there-a-way-to-assign-a-different-priority-scheme-to-a-particular-project

- Discussions/Workarounds: https://jira.atlassian.com/browse/JRA-3821

- Workaround (not very smart :-) ) with Behaviours plugin:

a.) Create different Priority select custom fields for different issue typles and one main text custom field for Priority.

b.) Show proper Priority custom field for selected issue type (hide others for different issue types).

After update copy field to main Priority custom field.

c.) Make main text custom field for Priority read-only. It will be used to present results from different custom fields for related issue typles.

Thanks for an answer. So it looks like this functionality is still waiting for improvement....

JIRA still lack this functionality and as you can see

https://jira.atlassian.com/browse/JRA-3821

it doesn't seem to change in a near future. That's why we decided to provide Extended Schemes for JIRA which allows you to manage (hide and show for Projects/Issue Types) not only Priorities but also Resolutions and Link Types.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

27,144 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you