Assigning watchers - "No matches found" unless username typed in full?

[Melanie Binks]

I have a few users who have said they're unable to get any matches on typing in names normally when they try to add watchers. However, they figured out however that if they typed in the username in full and case sensitive that they could be added .. which makes me think it isn't a permissions thing. Any help??

[Udo Brand · Accepted solution]

It seems those users are lacking global Browse User permission.

[Steven F Behnke]

Udo's on it ;)

[Melanie Binks]

Man - you guys are awesome .. my first question and answered twice in 3 minutes  Thank you!!

[Steven F Behnke]

Can you check these out and see if they answer your question?

• Atlassian Answers: Watcher Autofill Does not work for some users
• JIRA Knowledge Base: JIRA User cannot add Watchers to an issue

[Mathiyalagan]

Hi,

       Confluence page watchers not auto filling after we perform the reindex. Could any one have idea to fix issue.