My organization uses JIRA as a NOC ticketing system. I have created several Issue Types, such as Troubleshooting, Inquiry, Deployment, Maintenance, etc.
I have also created several Custom Fields to be used in the ticket creating screen.
I would like to assign certain custom fields to different issue types. I seem to only be able to do 1 of 3 things.
1) Select "Any issue type"
2) Select a single issue type
3) Select several issue types as long as they are in order in the drop-down list. (Similar to holding shift between the first selection and second).
I would like to be able to select specific issue types that are not necessarily in order within the "Choose applicable issue types" drop-down box. Like list items 1, 3, 5, and 6. (Similar to holding Ctrl and selecting different items).
Is there any way that this can be done?
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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