Assigning a Custom Field to Multiple Issue Types

[Kyle Krejci]

Hello,

My organization uses JIRA as a NOC ticketing system. I have created several Issue Types, such as Troubleshooting, Inquiry, Deployment, Maintenance, etc.

I have also created several Custom Fields to be used in the ticket creating screen.

I would like to assign certain custom fields to different issue types. I seem to only be able to do 1 of 3 things.

1) Select "Any issue type"

2) Select a single issue type

3) Select several issue types as long as they are in order in the drop-down list. (Similar to holding shift between the first selection and second).

I would like to be able to select specific issue types that are not necessarily in order within the "Choose applicable issue types" drop-down box. Like list items 1, 3, 5, and 6. (Similar to holding Ctrl and selecting different items).

Is there any way that this can be done?

[Thomas Schlegel]

Hi Kyle,

exactly as you described: hold ctrl and select different items. Works for me.

Thomas

[Kyle Krejci]

Thank you. User error. I had to hold control+option withing my Windows VM running on MacBook Pro.

[Thomas Schlegel]

You're welcome :-)

[Kyle Krejci]

I believe that I may have figuired out how to do this using "Contexts"