Assignee issue based on the Cascading field

Question

Hello

I have do a script , he assignee the issue created a user specifis based in custom field cascading field but he don't work

Can you help me ?

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import com.atlassian.jira.component.ComponentAccessorimport com.atlassian.jira.issue.comments.CommentManagerimport com.atlassian.jira.issue.CustomFieldManagerimport com.atlassian.jira.issue.fields.CustomFieldimport com.atlassian.jira.issue.IssueManagerimport com.atlassian.jira.issue.Issueimport com.atlassian.jira.issue.MutableIssueimport com.atlassian.jira.util.ImportUtilsimport com.atlassian.jira.user.util.UserManagerimport com.atlassian.jira.user.ApplicationUser
def issueManager = ComponentAccessor.getIssueManager() def userManager = ComponentAccessor.getUserManager() def customFieldManager = ComponentAccessor.getCustomFieldManager() def cField = customFieldManager.getCustomFieldObjectByName("Applications / Services")def value = issue.getCustomFieldValue(cField)//log.warn("la valeur est " + value)
MutableIssue issue = issueManager.getIssueObject(issue.key) def user = userManager.getUser("login1")def user1 = userManager.getUser("login2")

if (issue.getCustomFieldValue(cField) == "test42 - testy"){  log.warn("the value is " + value) issue.setAssignee(user)  log.warn("le ticket a été assigné a " + user)}-----------------------------------------------------------------------------------------Thanks in advance

PD Sheehan · Answer

The getCustomFieldValue method of the issue object, when the custom field is of type cascading select will return a Map with 2 items

[null:ParentOption, '1':ChildOption]

Both the ParentOption and ChildOption will be of type Option.

So if you want to check if a specific combination had been selected, you can do it like this:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

def issueManager = ComponentAccessor.getIssueManager()
def userManager = ComponentAccessor.getUserManager()
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def cField = customFieldManager.getCustomFieldObjectsByName("Applications / Services")[0]
def optionMap = issue.getCustomFieldValue(cField)
//log.warn("la valeur est " + optionMap)

def user = userManager.getUserByName("login1")
def user1 = userManager.getUserByName("login2")

if (optionMap[null].value == "test42" && optionMap['1'] == "testy") {
    log.warn("the value is " + optionMap)
    issue.setAssignee(user)

log.warn("le ticket a été assigné a " + user)
}

A couple of notes,

* "issue" provided in the listener is already an issue object, there is no need to call issueManager.getIssueObject.
* userManager.getUser is deprecated. You should use userManager.getUserByName
* In a listener, issue.setXXX will only update the issue in memory. If you want to persist the change, you have to make explicit calls to issueManager.updateIssue. Or skip the setXXX method and use the IssueService instead.

Salim Hammar · Answer

Hello @PD Sheehan

Thanks for your answer

So this script is a listenner script that will activate when I create a ticket on a jira project.

The field type is a single-choice cascading custom field

Thanks in advance

PD Sheehan · Answer

Can you provide more details?

In what context are you running this script? Is it in a custom scripted postfunction, scripted listener or something else?

What type of field is your custom field "Applications / Services"? Is is a single select drop-down? A free text field? An asset field? Something else?