Assignee does NOT have assignable permission or they are turned off (when they aren't)

I keep getting the following error when I try and create a ticket:-

Assignee: The default assignee does NOT have ASSIGNABLE permission OR Unassigned issues are turned off.

We've just got the trial for the Jira and I have turned on 'allow unassigned issues' from the General Configurations settings, but still get this error.

Please advise,

Stuart

2 answers

Obviously, if you turned on the 'allow unassigned issues', the default asignee (configured per project or per component) should be allowed to be assigned to issues.

Check this: https://confluence.atlassian.com/display/JIRAKB/User+does+not+have+assign+permission

Thank you very much! I didn't realise it was project specific. :)

Looks like today's update caused an issue with the default assignee accounts. You need to reassign the default assignee manually....

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 10 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

33 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you