I created two new statuses (Retest and To QA).
Several issues with that Status are assigned to me, but they do not show in the Assigned to Me gadget.
Did I miss something when I created the new statuses?
It's never intended to - resolved issues are "done" as far as Jira is concerned.
If that's not how you're using resolution, then forget the "assigned to me" gadget, define a filter that returns what you need and then use the "filter results" gadget instead.
I disagree that this is obvious or logical functionality.
Resolved means the developer has handed it off to test. Closed means it is "done".
Its too bad the widget is not configurable because when a testlogs in and sees "no issues assigned to me" they are getting incorrect information.
It's not that obvious, I'd agree, as a lot of people here run into it when they're new to Jira.
It IS logical, for two reasons. First, in most cases, "resolved" DOES mean "resolved". Secondly, if that's not working for you, it's not that hard to change it - remove the "resolve issue" screen from transitions into "resolved" and it won't get resolved any more. Obviously, it'll look odd - an issue in "resolved" status showing as "unresolved" in the rest of the system, but the answer to that is "ditch resolved" and have "needs testing" instead.
Personally, I'd actually ditch this approach if I were Atlassian. I'd have a short list of "meta status", which group up individual status within a workflow. (I'd keep the resolution field, just ditch the "if it's set then it's resolved" approach)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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