Assign to Component Lead when setting Component/s with Post-function

Hey,

I have a post-function first in the list of post-functions in my Create-transition which checks the Description field for certain keywords. When a keyword is found the post-function updates the Component/s to a pre-defined value.

This works like a charm! I have a number of Component/s set based on the content in Description.

However ...

When a Component is set this way it seems that the default assignee feature is not working properly. I.e. it won't set the Component Lead when the ticket is created even though that is defined for the Component in question.

I have verified that this works if I set the Component manually during the Create process.

I suspect JIRA is dealing with this default assignee BEFORE the post-functions are executed. Is this the case? And is there anything I can do to circumvent this?

Cheers,

// Svante

2 answers

1 accepted

0 votes
Accepted answer

Update on Transition for JIRA has the Update issues post function where you can use the componentLead function substitution in the assignee field provided you know the component name. Most likely you would need this at the end of the post functions and hope it doesn't get overridden by default processing on the create transition (always a problematic transition sad).

Sweet, thnx Bob! I will try it out! I already use the Create on Transition so if this plugin works it will be a breeze configuring it :-)

I installed the plugin and created a post-function with the condition if Component is set then set Assignee to the Automatic value. This picks up the setting for each Component and sets assignee accordingly. Works like a charm! I had to put the post-function right after my post-function setting the Component and just before the Creates the Issue Originally! Thnx for another valuable plugin! It will be used more in the future! Cheers, // Svante

I'm dealing with the same conundrum, did you ever figure it out?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,089 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you