Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Assign task to a user in Jira instance B from Jira instannce A using Backbone Sync

So I have backbone sync installed on both Jira instances.


Is it possible to assign task to a specific user in Jira Instance B from Jira Instance A?


So far I cannot see the users in Jira instance B from Jira instance A when I assign a task.


Whats the way to solve this?



1 answer

Hi @Site Clicks  ,

I’m Liset, part of the Backbone Issue Sync team.

You can synchronize the assignee by mapping the assignee field. Depending on your exact use case, you have two options to solve it:

  1. Sync assignee to assignee and make use of the correlation user mapping. With that you can directly link users in Jira A to be synced to users in Jira B.
  2. Sync a select field to assignee. In the select field on Jira A you can create a list with the users from Jira B. Now, every time you want to assign someone on Jira B you can select the user in the select field on Jira A. Backbone will sync this to the assignee field in Jira B.

If you need further help feel free to reply here or reach out to us at so we can in more detail have look at your use case!


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you