Assign issues by workflow

Question

Hi people,

I have a doubt about configuring the Assign permission. I'm using Jira 4.3.

What I want to do is to control the assign process by workflow. But, if I give the assign permission to certain role, that role will see two available buttons (Assign & Assign to me) as two extra actions out of the workflow.

Then if I take that permission away and allow to assign through the workflow, the user picker won't work as the type ahead won't bring results and the user picker won't show up.

What am I doing wrong here? Is there a way to tell Jira not to show those two buttons out of the workflow?

Any hint or help will be appreciated!

Regards,

Ripka

Neil Arrowsmith · Answer

Hi again

Searched around and found this, which offers an alternative.

Would still be nicer to be able to do it with workflow config though....

Neil Arrowsmith · Answer

Hi

I want to do the same thing - i.e. block assign by pressing the separate button, and force people to only re-assign as part of a workflow transition. I've tried the approach of overriding the permissions by setting a property of the workflow step, as described on the page linked by Jobin above. This works as far as removing the Assign button, but it also prevents reassignment as part of the workflow too.

Any ideas of a way round this?

Thanks

Neil

Jobin Kuruvilla [Adaptavist] · Answer

There are 2 permissions - Assign and Assignable. The first determines who can assign issues to others and the second determines to whom the issues can be assigned.

If you take out the permissions, there is no way you can grant it through workflows. But what you can do is to grant the permissions and block it at certain steps using Workflow Properties.

The buttons are just the way workflows work. If you have a transition, it will appear as a button or in the Workflow dropdown if people can see the transition. You can block who can see it by adding workflow conditions!