I have a text field with email value, I am trying to assign an issue based on the email in the text.
I have also tried with the Automation rule which is not assigning the issue
Any help appreciated,
OK, that will fetch an email address, which is nothing more than a block of text.
You're going to need something a bit more clever to read the email address and search for it amongst your people's accounts, and effectively translate it into an (assignable) user id for the assignee field.
You will need to code for this new functionality. I'm not sure you can add a function t automation with a an app, but you could replicate all of what it is doing and include your mapping code in an app, replacing the automation. Or use one of the scripting apps (obviously, I'd use Scriptrunner here)
Hi @Roshan Vislavath ,
while it's not possible to 'translate' the email address automatically, you could go for branch rules (if we're only talking about a small number of possible - and future - assignments since this will obviously not scale), e.g.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events