Assign issue based on customfield value

I am trying to assign a user based on a customfield value (If customfield value is West, East, Central, assign to user1, user2, user3)


Customfield is a drop down with 3 options, script is set as a post function as the first in the transition for the Create step and the Open step

Here is my code:


import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue

String userName;

case "West": userName = "user1";break;
case "Central": userName = "user2";break;
case "East": userName = "user3";break;



Can someone help me figure out why it keeps going to 'Unassigned' despite saying the post function step succeeded every time?


Many thanks


1 answer

Have you tried using the email addresses as opposed to the user names? When Atlassian rolled out SSO earlier this year, it caused a lot of inconsistencies regarding where usernames are required instead of email addresses and vise-versa.

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