I am trying to assign a user based on a customfield value (If customfield value is West, East, Central, assign to user1, user2, user3)
Customfield is a drop down with 3 options, script is set as a post function as the first in the transition for the Create step and the Open step
Here is my code:
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
String userName;
switch(ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("customfield_10602").toString()){
case "West": userName = "user1";break;
case "Central": userName = "user2";break;
case "East": userName = "user3";break;
}
issue.setAssignee(ComponentAccessor.getUserManager().getUserByName(userName))
Can someone help me figure out why it keeps going to 'Unassigned' despite saying the post function step succeeded every time?
Many thanks
Have you tried using the email addresses as opposed to the user names? When Atlassian rolled out SSO earlier this year, it caused a lot of inconsistencies regarding where usernames are required instead of email addresses and vise-versa.
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