Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
I've just discovered that a user who resides in a Global user group that is assigned to the project administrators role is unable to complete a sprint, or create a sprint in Greenhopper (GH). I'm talking about the Rapid boards.
For example, I have a user, john doe, as a member of the group, SOLR Administrators. This group as you can see below is assigned as the project administrator. But, John Doe and all others in this group cannot access project admin functions on the GH board - the complete sprint and create sprint functionality is disabled for example. Why?
When John Doe is added as a project administrator as a user (the left column below), John has access to these admin functions.
Is this a bug in GH 6.x, or am I missing something, gang? The only reason I haven't noticed it till now is that I have been doing these two functions since we cutover to the new Rapid boards. I prefer to use Groups rather than named resources on the project's roles so I can quickly alter project administrators. I'm on an on-demand JIRA instance.
I can't be sure it's this, but there's an important thing about the rapid boards and sprints.
Can you check that your admin users have admin rights on all the projects that the rapid board includes? Sprints and board config go across project, so you have to have admin rihgts on all the projects you might touch in order to be able to do it.
On a related note for others, don't confuse the Rapid Board's owner as having an effect on whether these project admin functions are enabled or disabled...the board's owner merely has rights to configure the board behind the scenes (GH only supports one board owner) - the product owner, which does make good sense.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs