As a Jira project Admin, How can I add/edit fields, add/remove values in the field dropdown option

Pallawi Sinha September 7, 2021

I am the admin of my  Jira project. I want to add an option in the field values but it does not allow me as it says only Jira admin can do it.

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Wolfgang Landes June 3, 2022

Hi @Pallawi Sinha 

 

We built an App that not only allows to clean up (edit, merge, delte) Jira native 'Labels' field globally or on a project level, but also to create 'Label Manager' own custom field type that allow to predefine allowed labels globally or for each project.

Label Manager for Jira

This allows project admins to manage their the options themselves without help from global Jira admins. (Like components)

Also you can use the label as checklist by assigning traffic light colors indepent on each issue.

 

Hope I could help you

Pallawi Sinha June 6, 2022

thanks

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Answer accepted
Narendra Kumar September 7, 2021

Hi @Pallawi Sinha  as Avnesh mentioned above, you don't have required access to do this. You need to ask Jira Admin(user from "jira-administrators" group) to do this. 

Process will be - 

 Go to Admin -> Issues -> Custom Fields

Search your custom field there and select "Configure" from the gearwheel on the right

Then you click on "Edit Options", add your new Value and save it.

You can refer the below link for same - https://support.atlassian.com/jira-cloud-administration/docs/edit-a-custom-fields-options/

 

Best,
Narendra

Pallawi Sinha June 6, 2022

Thanks

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KAGITHALA BABU ANVESH
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September 7, 2021

Hello @Pallawi Sinha ,

 

Configuring fields are not comes under the scope of Jira Project Administrators.

Who are being a part of "jira-administrators" group are able to perform these operations.

You can request your jira admin to add the value in required custom field.

 

Thanks,

Anvesh 

Pallawi Sinha September 7, 2021

Hi Anvesh- Can you please help me figure out who is the Jira admin for me and where should I direct this request.

Pallawi Sinha September 7, 2021

I have raised the support ticket to Tools team. Do you think that is the right process?

KAGITHALA BABU ANVESH
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September 7, 2021

Every organization have different set of workflows to get contact these.

I don't have idea about this, you may ask your superior about this, they may have some idea, as any new employee joined in their project, they send an email to Jira Admins, for  Jira account creation and access related.

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Leo Prakash_CodeForMe_ May 20, 2024

Hi @Pallawi Sinha

If you are still looking for a solution, In CodeForMe we have developed a plugin to address the problem you have mentioned. Our plugin will allow Jira admins to configure/grant users at Field level who can manage options of respective fields they have been granted with

you can try out Options Manager for Jira and we would love to hear your feedback

you can check out our other add-ons here if you are interested: CodeForMe's Add-Ons

 

Regards,

Leo

CodeForMe

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