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As a Jira project Admin, How can I add/edit fields, add/remove values in the field dropdown option

I am the admin of my  Jira project. I want to add an option in the field values but it does not allow me as it says only Jira admin can do it.

3 answers

3 accepted

0 votes
Answer accepted

Hi @Pallawi Sinha 

 

We built an App that not only allows to clean up (edit, merge, delte) Jira native 'Labels' field globally or on a project level, but also to create 'Label Manager' own custom field type that allow to predefine allowed labels globally or for each project.

Label Manager for Jira

This allows project admins to manage their the options themselves without help from global Jira admins. (Like components)

Also you can use the label as checklist by assigning traffic light colors indepent on each issue.

 

Hope I could help you

0 votes
Answer accepted

Hi @Pallawi Sinha  as Avnesh mentioned above, you don't have required access to do this. You need to ask Jira Admin(user from "jira-administrators" group) to do this. 

Process will be - 

 Go to Admin -> Issues -> Custom Fields

Search your custom field there and select "Configure" from the gearwheel on the right

Then you click on "Edit Options", add your new Value and save it.

You can refer the below link for same - https://support.atlassian.com/jira-cloud-administration/docs/edit-a-custom-fields-options/

 

Best,
Narendra

0 votes
Answer accepted

Hello @Pallawi Sinha ,

 

Configuring fields are not comes under the scope of Jira Project Administrators.

Who are being a part of "jira-administrators" group are able to perform these operations.

You can request your jira admin to add the value in required custom field.

 

Thanks,

Anvesh 

Hi Anvesh- Can you please help me figure out who is the Jira admin for me and where should I direct this request.

I have raised the support ticket to Tools team. Do you think that is the right process?

Every organization have different set of workflows to get contact these.

I don't have idea about this, you may ask your superior about this, they may have some idea, as any new employee joined in their project, they send an email to Jira Admins, for  Jira account creation and access related.

Like Pallawi Sinha likes this

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