I am trying to figure out the best way to make use of service desks.
I see that a service desk is a project but it appears to be linked to projects in some way as well and I am wondering how this occurs. Also I noticed a note somewhere that indicated a particular service desk was shared by 1 project, implying it can be shared by more than 1, how is this done?
Can I get aggregate reporting across all service desks if I have a one to one ratio between service desks and projects?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs