Archive option not visible

[Harshita Chadha]

Hi all,

I am trying to archive some of my issues using the new Jira Cloud functionality. While I do see the option to view archived issues from the right navigation bar, I do not see an option to archive an issue from the menu (as mentioned in the documentation).

Has anyone else experienced and resolved the same issue?

Thanks!

[Aaron Pavez _ServiceRocket_]

Hi @Harshita Chadha 

There is an "Archive Issues" permission. Please ask the admin to check the permissions:

Regards

[Harshita Chadha]

Thanks for the quick reply, @Aaron Pavez _ServiceRocket_ ! Is this a project level permission? Asking because I am a project admin.

[Aaron Pavez _ServiceRocket_]

Hi @Harshita Chadha 

A user with the Jira System administrator permission or A user in a group with Admin access.

Project admins alone cannot modify permissions. They need the admin access to do it.

https://support.atlassian.com/jira-service-management-cloud/docs/overview-of-jira-cloud-permissions/

Regards

[Evgenii]

Hi, @Harshita Chadha 

Welcome to Atlassian Community!

In order to archive isues you must have according permission. It's located in project permission scheme.

After that you'll see "Archive" button in list of actions.