Application Link with Basic Authentification, how gadgets work

Hi, I have set App Link between 2 Jira instances with basic outgoing authentification from instance A to B. The user used to login has admin privileges in instance B.

Both instances have different users, only one is both admin in both.

With this setting I would expect that I could subscribe to a gadget from instance B and any user from A should see the same results as the user used to authenticate in B when setting the App Link between both.

Is this assumption correct?

I tried the above but gadgets show nothing. Only if I open instance B to annonymous I get to see something.

Thank you!

1 answer

1 accepted

Accepted Answer
0 votes
Penny Wyatt Atlassian Team Apr 29, 2013

I'm surprised to hear this - my expectation was also that it would have behaved as you expected. But I gave it a try and got the same results as you.

I've done some digging and it turns out that gadgets have never supported Basic Auth - only OAuth or Trusted Apps.

Unfortunately, in this case it means your only option is OAuth, as the user bases are different in the two instances.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,491 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you