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App Download

Ismail Sanni
Ismail Sanni May 12, 2022

Hi Jira community,

I'm having issues downloading Microsoft Teams for Jira Cloud on my main Jira site which has 400 users, I can download it on my sandbox environment with only 3 users but It's not showing up on the main company's Jira site. Users are requesting it and I want to download it, how can you guys help.

Thanks,

Ismail

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Brant Schroeder
Brant Schroeder
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Aug 21, 2022

@Ismail Sanni Is the app installing and you are unable to configure and set it up?  Or are you unable to install the application?

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Ismail Sanni
Ismail Sanni Aug 22, 2022

The application is not install at all. The page doesn't load

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Brant Schroeder
Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Aug 22, 2022

@Ismail Sanni that usually means there is an issue on your instance.  You should just submit a support issue to Atlassian here: https://support.atlassian.com/contact/   They can look at the instance and fix it.

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