App Download

Ismail Sanni May 12, 2022

Hi Jira community,

I'm having issues downloading Microsoft Teams for Jira Cloud on my main Jira site which has 400 users, I can download it on my sandbox environment with only 3 users but It's not showing up on the main company's Jira site. Users are requesting it and I want to download it, how can you guys help.

Thanks,

Ismail

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 21, 2022

@Ismail Sanni Is the app installing and you are unable to configure and set it up?  Or are you unable to install the application?

Ismail Sanni August 22, 2022

The application is not install at all. The page doesn't load

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 22, 2022

@Ismail Sanni that usually means there is an issue on your instance.  You should just submit a support issue to Atlassian here: https://support.atlassian.com/contact/   They can look at the instance and fix it.

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Ismail Sanni August 24, 2022

@Brant Schroeder Thanks for your help

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