Hello,
So I have an issue where I want to add an Account via automation to our Bug tickets as they generally are logged and billed to one specific account.
I set the IF conditions for triggering the execution, and when setting up the THEN rule which is Edit issue -> Field: Account, I can't select any of the accounts that are configured within my project:
When I try to search for an account by name, I get an infinite loading animation and no results.
Is there something I need to do with my Project or Account setup, or is this an issue on the side of Jira?
Hey there,
What kind of field is Account here? Is this a User Picker field or is it something different?
Hi Chris,
The Account field is used to connect a Jira issue to a Billing Key that is configured in the Tempo app and is used for time logging/billing.
The billing key I want to use already exists and is used normally within my project, I just can't find/select it in the automation of the project itself.
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