Anyone else unable to access Administration>User Management in Jira Cloud?

As of this morning, I can no longer access the User Management functionality in Jira Cloud.  When I try to access that area, it just spins for a while and then times out.  I can access other Project-level configuration pages normally.  I entered a support ticket but have not heard anything back.  Any feedback would be appreciated - thanks.

2 answers

0 votes

Hi Kevin,

I just tried in my test instance and I didn't run into any issues.  What is your Cloud URL?

Cheers,

Branden

Claritas.atlassian.net

Branden - not sure if you did something, or it just magically healed itself, but I am once again able to access the User Management area.  So we can consider this issue closed.  Thanks.

Hi Kevin,

Thanks for the update.  I"ll let the Cloud team know and have them reach out to you in your support ticket if they need to communicate any thing further. 

Cheers,

Branden

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