Anyone else unable to access Administration>User Management in Jira Cloud?

As of this morning, I can no longer access the User Management functionality in Jira Cloud.  When I try to access that area, it just spins for a while and then times out.  I can access other Project-level configuration pages normally.  I entered a support ticket but have not heard anything back.  Any feedback would be appreciated - thanks.

2 answers

0 vote

Hi Kevin,

I just tried in my test instance and I didn't run into any issues.  What is your Cloud URL?

Cheers,

Branden

Claritas.atlassian.net

Branden - not sure if you did something, or it just magically healed itself, but I am once again able to access the User Management area.  So we can consider this issue closed.  Thanks.

Hi Kevin,

Thanks for the update.  I"ll let the Cloud team know and have them reach out to you in your support ticket if they need to communicate any thing further. 

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

178 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you