Any way to do Field Level Notifications?

[KeriB]

Hello,

My boss really wants to be able to send notifications based on certain field changes, rather than for all changes. She feels that people will get slammed with emails just for general edits, so she would like to make a list of the important fields and have notifications only when those fields are updated.

I've had no luck finding a way to do this, and I'm not sure it's possible, but I wanted to throw it out there before telling her we can't.

Thanks!

KeriB

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

It is not possible by default. You can, however, write listeners that captures the generic changes and throw custom events when the important fields are changed. Notification schemes will use these custom events!

[Ramiro Pointis]

Yes, that's the problem. Sadly it can't be done by default beacuse the Update Issue event is configured for every field on the issue. Can be solved only with workarounds.

[Kivanc Tunc]

Ramiro Thank you so much for your answer

but in that case i will have to cancel the deafult issue updated event notification and write my own for every field of the issue accept the one that i do not what to be notified when it is updated.

[Ramiro Pointis]

As Jobin indicated, there is no possiblity to do this by default you would have to write a listener and create custom notifications.

A solution could be the one I wrote on your question:

https://answers.atlassian.com/questions/53658/not-to-trigger-issue-updated-notification-email-when-only-one-specific-field-is-updated

That's using the Script Runner plugin.

[Kivanc Tunc]

Is this still impossible ?

I need nearly the same.

I do not want to send an update Issue notification when due date is updated.