• Community
  • Products
  • Jira
  • Questions
  • An error occurred while trying to run service with ID '10200'. This method is not supported in an UnloadableJiraServiceContainer

An error occurred while trying to run service with ID '10200'. This method is not supported in an UnloadableJiraServiceContainer

Hello All,

  I have JIRA v6.4.8 running on Debian Jessie. And to following error printing about every minute in atlassian-jira.log:

2015-08-04 10:46:53,548 atlassian-scheduler-quartz1.clustered_Worker-4 ERROR anonymous    Mercurial add-on Indexer [atlassian.jira.service.ServiceRunner] An error occurred while trying to run service with ID '10200'. This method is not supported in an UnloadableJiraServiceContainer
java.lang.UnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer
 at com.atlassian.jira.service.UnloadableJiraServiceContainer.setLastRun(UnloadableJiraServiceContainer.java:107)
 at com.atlassian.jira.service.ServiceRunner.runService(ServiceRunner.java:91)
 at com.atlassian.jira.service.ServiceRunner.runServiceId(ServiceRunner.java:54)
 at com.atlassian.jira.service.ServiceRunner.runJob(ServiceRunner.java:37)
 at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:136)
 at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:101)
 at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:80)
 at com.atlassian.scheduler.quartz1.Quartz1Job.execute(Quartz1Job.java:32)
 at org.quartz.core.JobRunShell.run(JobRunShell.java:223)

 

The Information from the Admin>Scheduler Details Page would seem to correlate to the error:

 31

com.atlassian.jira.service.DefaultServiceManager

4 jobscron, intervalShow less
 #1 com.atlassian.jira.service.JiraService:10000

TypeRunnableParameters{com.atlassian.jira.service.ServiceManager:serviceId=10000}Run modelocallySchedule0 * * * * ?Last RunTue Aug 04 10:55:00 CEST 2015Last run duration8 millisecondsNext RunTue Aug 04 10:56:00 CEST 2015Message

 #2 com.atlassian.jira.service.JiraService:10001

TypeRunnableParameters{com.atlassian.jira.service.ServiceManager:serviceId=10001}Run modeonce per clusterSchedule0 0 1/12 * * ?Last RunTue Aug 04 01:00:00 CEST 2015Last run duration6 secondsNext RunTue Aug 04 13:00:00 CEST 2015Message

 #3 com.atlassian.jira.service.JiraService:10002

TypeRunnableParameters{com.atlassian.jira.service.ServiceManager:serviceId=10002}Run modeonce per clusterSchedule0 0 1 * * ?Last RunTue Aug 04 01:00:00 CEST 2015Last run duration138 millisecondsNext RunWed Aug 05 01:00:00 CEST 2015Message

 #4 com.atlassian.jira.service.JiraService:10200

TypeRunnableParameters{com.atlassian.jira.service.ServiceManager:serviceId=10200}Run modeonce per clusterSchedule1 minuteLast RunTue Aug 04 10:55:53 CEST 2015Last run duration3 millisecondsNext RunTue Aug 04 10:56:53 CEST 2015MessageUnsupportedOperationException: This method is not supported in an UnloadableJiraServiceContainer

How can I solve this?

 

Thanks!

 

 

1 answer

1 accepted

2 votes
Chris Fuller Atlassian Team Aug 04, 2015

The "Scheduler Details" page is the wrong place to look for specifics about a JIRA service, as it only knows about the scheduler entry for it, and all that this knows is the service's ID.  Go to the "Services" administration page, instead.

What's going to turn out to be the case is that you have a Service defined that could not be instantiated, probably because the code that provided that service does not exist anymore.  This could happen if we removed such a service from JIRA and forgot to delete corresponding services, but it is more likely that this came from a custom plugin of some kind that you no longer have installed.  You should be able to remove the offending service using that administration page, or tell from the information there exactly what it is supposed to be.

That solved it. Many Thanks!

Chris Fuller Atlassian Team Aug 04, 2015

Happy to help!

Thanks! Worked here

Suggest an answer

Log in or Join to answer
Community showcase
Pedro Felgueiras
Asked 36m ago in Jira

Clone a Zephyr issue

When I try to clone a Zephyr issue only a popup showing the issue id and nothing more shows.  On the browser console I see:  RTE not registered Error: No jira/editor/registry at c...

9 views 0 0
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot