An error occurred while trying to retrieve recent activity

An error occurred while trying to retrieve recent activity. Hi,The default system dashboard's config was never touched, nor was the activity stream plugin. But below error occurred "An error occurred while trying to retrieve recent activity."When editing the Activity Stream plugin while the error is showing, I see: Available Streams Each stream can be toggled and customised individually. JIRA(add filter) Confluence(add filter)Both JIRA and Confluence are checked. I do not have any filters setup for either of these. If I uncheck one of the two leaving only a single stream is shows up. It will not work with both enabled.

2 answers

1 accepted

Maybe it's timing out? Can you double check?

I tried to un-check every thing other than JIRA (only JIRA should be checked) In the "Available Streams" section.
And saved the settings. its working now. If I enable both JIRA and confluence it doesn't work..

I have the same issue, all of a sudden it stops working when both Jira and Confluence are checked. However with only Jira checked the stream is working...

Try to add filters so that the activity stream won't load too much all at once.

Gabbie, it is set to 10 and has been working with that setting (default?) for several years. Not sure why all of a sudden she stops...

Can you check the logs on what happened?

Sure, where would the logs be located. I see the activity logs, is there another location I should check?

catalina and atlassian jira logs. Check if there's something that can help us out.

0 vote

This problem looks similar to

Please check if you have same NPE:

        at com.atlassian.jira.plugins.dvcs.util.SystemUtils.getAllProjectKeys(


It was fixed in recent version of plugin and bundled with JIRA 7.1+

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

523 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you