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  • An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketException: Connection reset

An error has occurred with sending the test email: com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: java.net.SocketException: Connection reset

JIRA unable to send notification emails to users.

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Your mail server is not responding to the JIRA server for some reason.  Connection reset can have many causes, but it's usually incorrect credentials or a firewall blocking access.  You should be able to read further through the log for more information on the error.

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