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Am unable to login to JIRA

abdul-salam.fousseni
abdul-salam.fousseni April 8, 2023

Can't proceed to login.

JIRA CLOUD LOGIN ERROR.PNG

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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April 8, 2023

Hi @abdul-salam.fousseni and welcome to the community,

The place you are is indeed what @Teodora _Old Street Solutions_Tempo_ states, the page where you create new instance of jira, confluence etc. If you remove the hyphen from the middle, as the message state, and use lower case letters you'll be ok.

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abdul-salam.fousseni
abdul-salam.fousseni April 8, 2023

Hi There. Anyone with a solution?

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Teodora _Old Street Solutions_Tempo_
Teodora _Old Street Solutions_Tempo_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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April 8, 2023

Looks like you are in the process of creating a new instance. Have you tried to use lowercase and remove the hyphen as the error message advises? 

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