It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Always display custom field in issue view


I needed a field with labelling-behaviour with a custom name. Since I wouldn't change the name of the system standard field "Labels", I am using a custom field of type: label now.

The problem is, that is won't show up on the standard issue view, if it has no value.

In a nutshell: I want my custom field to behave the usual way like the field "Labels" does: showing up although and displaying "none". So it would be clickable and editable on the fly.

Any ideas, someone?

5 answers

1 accepted

3 votes
Answer accepted

as of now we can't show the custom field if it is empty, check the following issues

if you want to display the custom fields then set some default value

That doesn't work for me. I want to show "Sprint", which is locked by Jira Agile.

This functionality is not desirable. I want to provide the user the knowledge of the custom field without knowing exactly how to set it.

Like # people like this

Yep, typical Atlassian answer:

Created: 20/Jan/2004 11:29 AM

"We have revisited this issue again recently and wanted to highlight that there are still currently no plans to implement this suggestion, and it is not currently on any JIRA team’s roadmap at this stage."

Like Daniel Runningen likes this


I'd ned to add a textbox and label-box to my issues and let other users to fill-in appropriate values. Yet not having them visible on view screen is quite inconvenient.

Currently we use "naming conventions" and put these information to Issue Name ... also inconvenient, but practical. Custom fields would have make it much better ...

Like # people like this

I got it working!  My company has permitted me to open-source my solution:

Hi Philip, I retrieved your piece of Code. Thanks. I try to tweak it as I my scripted field should return User Picker (multiple users) and not HTML as yours. Any idea where I should start (I'm not a real programmer, just helping the team with jira because oh the holidays ;) ) thanks Julien

This only works for select lists, right?  I was hoping for something for text areas.

This seems to work:

Basically, make the default two spaces, and then the field will always show up.

I was hopeful that this would be a workaround, but it doesn't seem to work in Jira Software (server) 7.12.1.

Another workaround to a silly problem. 

If you are using a USERPICKER.

Create a place holder user named "Select User" (obv pick whatever name you prefer)

Set that user as the default value (!default.jspa?customFieldId=XXXXXXX)


I changed my Default value from "none" to " SELECT TOPIC" this way when ever a new ticket was raised the custom field would display and the users can pick a TOPIC from the drop down. using BLCK CAPS for this entry and upper- lower case for the options helped them notice the option.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

The add-in you’ve been waiting for: Jira Cloud for Excel 🙌

Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...

864 views 6 24
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you