Agile wallboard gadget no longer editable

We've had an Agile wallboard gadget working within Confluence for quite some time and it recently stopped displaying any content. If I try to edit/configure the gadget within Confluence (via the preview pane) there is no longer an option to add the board details, eg:


I experience similar issues if I try to use the gadget within a JIRA dashbord.

The actual board (Kanban) that was previously displaying via the gadget does still display if I go directly to the board in JIRA.

We are using JIRA/Confluence cloud, and my understanding is that the Agile wallboard gadget is standard for the cloud application.

Do you have any thoughts as to why this gadget may have stopped working, and can no longer be configured?

Thanks, Christian

1 answer

Hi Christian,

We are experiencing the same issue, were you able to fix it or find a workaround?

This happens to us on 2 different instances.

It's also impossible to add the gadget as the preview area doesn't work.

Thank you!



Hi Daniel,

Unfortunately, I haven't found a solution. The gadget still does not display content and is still not configurable/editable in Confluence or on a JIRA dashbaord.

As the Kanban board itself displays fine in JIRA, I've given users the URL to the board.

Do you also see the 400 error in the console/network log?


Hi Christian,


Thank you for replying quickly. Unfortunately we don't have access to the logs at the moment because it's happening in our Cloud instance, but I have opened a support request with Atlassian.


If they are able to fix it/find a workaround I'll post it here.


Thank you

Hi Christian,


I've received a reply from Atlassian, there's currently an open bug for this issue:

The workaround to use the gadget in JIRA unfortunately does not work for me.



Thanks for letting me know, Daniel.

Re the workaround, the gadget also does not work for me in JIRA. I've given users access directly to the Kanban board which the gadget used to display.


They found the root cause of the bug and fixed it, a fix will go live early next week!

Super, thanks again for letting me know. Cheers, Christian

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,156 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot