On request of one of our customers, we renamed a project in JIRA from project key HRD to CONFIRM. All issues were renamed from HRD-[#] to CONFIRM-[#]. So far so good.
After this step we would like to create a new empty project with the HRD key in JIRA, but we are getting an error-message that this key is still in use by the other project. We checked the database:
id | project_id | project_key
14480 | 14111 | CONFIRM
14111 | 14111 | HRD
Is there a way that we can re-use this key again?
Reason for this is that the group is using Bitbucket with the same key and for them it's a big job to change the key for all systems that are using bitbucket.
Hope you can help us.
I was facing an exact same problem which you are facing. Here's how I fixed it (with help from script runner plugin)
I had to free up the older project key "GREP" which was now "DSIT"
1) I copy the project and issues of DSIT to an temporary project with key "DSITEMP"
2)I deleted the DSIT project (only by deleting the project you can free up the older key which was "GREP"
3) Now, recreate the project with key DSIT and move all issues from DSITEMP to DSIT
4) Now since GREP key is free I can create a new project using the key which was earlier unavailable.
To copy the projects with issues I used the "copy project" built-in script from script runner plugin.
Thank you all for the quick response
We just figured out a solution for our case, which I like to share with you:
Again: thanks all to share your information with us. I did vote on the JIRA-34945 Thomas.
Have a nice day!
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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