• Community
  • Products
  • Jira
  • Questions
  • After installing zephyr when accessing it it doesnt recognise the url which is http://prod-play.zephyr4jiracloud.com/connect/

After installing zephyr when accessing it it doesnt recognise the url which is http://prod-play.zephyr4jiracloud.com/connect/

 

3 answers

This widget could not be displayed.

Can you put more details in? What do you mean that the URL is not recognised? Where is it not recognised?

This widget could not be displayed.

@jonathan pitt, please raise this with Atlassian Support (https://support.atlassian.com). And as Robert says, please provide as much detail there as you can.

This widget could not be displayed.

Hi Jonathan

Thank you for showing interets in our product "Zephyr For JIRA Cloud".As from your description is not clear enough of the issue you are facing we request you to sign up to our Zephyr Support site "https://support.getzephyr.com/hc/en-us" and use the "Submit a case" option to raise a ticket with our support team.

You can add in few screen shots and details highlighting the issue  and one of our engineers will contact you immediately to help you out.

Thanks

ZephyrSupport

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 4 hours ago in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

18 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you