• Community
  • Products
  • Jira
  • Questions
  • After installing zephyr when accessing it it doesnt recognise the url which is http://prod-play.zephyr4jiracloud.com/connect/

After installing zephyr when accessing it it doesnt recognise the url which is http://prod-play.zephyr4jiracloud.com/connect/

 

3 answers

0 votes

Can you put more details in? What do you mean that the URL is not recognised? Where is it not recognised?

0 votes

@jonathan pitt, please raise this with Atlassian Support (https://support.atlassian.com). And as Robert says, please provide as much detail there as you can.

Hi Jonathan

Thank you for showing interets in our product "Zephyr For JIRA Cloud".As from your description is not clear enough of the issue you are facing we request you to sign up to our Zephyr Support site "https://support.getzephyr.com/hc/en-us" and use the "Submit a case" option to raise a ticket with our support team.

You can add in few screen shots and details highlighting the issue  and one of our engineers will contact you immediately to help you out.

Thanks

ZephyrSupport

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,653 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you