Affect version field is not showing on the screen

[Deleted user]

Hi-- 

Hope you are doing well.

I have assigned  Affect version/s to the project's screen schemes. (default and Bug) (check screenshot)

In addition, when I am checking out, issue layout, I can see Affect version/s. (check screenshot). I have also associated affect versions to my project's screens from view field configuration.  

when I am trying to create an Issue, I can't find the affect version/s. When I look for the Affect version/s using Where is my field, it gives below error:

                     "The 'Affects Version/s' field is not present on the form you are viewing"

Any thoughts? 

[Petter Gonçalves · Accepted solution]

Hello Tawhid,

The Affect version/s field is related to the current versions that you have configured for your project.

Can you confirm if you are using JIRA Server or Cloud? If you are on Cloud, can you confirm if you are using a classic or a next-gen project?

I would check the following steps on a classic project:

1 - Navigate to the project > Project Settings > Screens > Double check if you have configured the create issue screen with the Affects version/s in the relevant issue types

2 - Navigate to the project > Project Settings > Fields > Actions > Edit fields > Check if the field is properly added to the field configuration scheme of the project and check in the Actions column if the field is not Hidden

3 - Navigate to your project board and check if you have properly configured a valid version in your project

For a Next-gen project, please make sure you have turned-on the Releases feature and Double check if you have configured the create issue screen with the Affects version/s in the relevant issue types

For more information about this field, you can check the documentation below:

- Managing Versions

Let me know if this information helps.

[Deleted user]

I had to add it to the schema. thank you for the reply. 

[Petter Gonçalves]

Hello Tawhid,

Thank you for letting us know that this information has helped you.

Have a nice Tuesday!