Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Advanced Filtering with ignoring one value

Hi Experts!

 

I need your help,

We have a backlog with many items, and i want to find which tickets come from real customer.

We using a Customer label for that, but many possible value possible for the customer label.

The common in the label is the TEST value, all ticket contains this, but the most important cases have a second value, but the problem they are many possible different values.

So my question how can i find the tickets which are contains the TEST value in the Customer label, but have another different value too.

project = XXX AND issuetype = XXX AND status in (XXX) AND Customer = TEST AND Customer = ??????

To delete the TEST value is not a good solution because an automatic provess create this ticket from another tool, and many other project use this.

Can you help me

Thnak you

1 answer

Hi @László Földesi,

One way of doing this is to export the result into CSV > Open in Excel > apply some Excel formula. 

Or if you know what is the different value, then your JQL is already sufficient

project = XXX AND issuetype = XXX AND status in (XXX) AND Customer in ("TEST", "XXX")

I hope that this helps.

Thanks,
Moga

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you