Adding new Status to the JIRA workflow (not already existing one)

[Philipp Tandler]

Hello, 

hope you're doing well. 

We're currently trying to add 2 additional Status in our JIRA Workflow and already checked the documentation (Our JIRA Version: v8.13.9). 

1. The first steps say:

   1. Click Administration in the top navigation bar.
   2. Click Issues > Statuses.

   However, this documentation seems to be out of date.

   1) I don't see an Issues tab.

   2)  I can find the Workflow page, where I can edit the entire Workflow. It's also possible to add already existing Status. BUT we want to add a new status (which isnt existing) instead of searching existing one.  
   
   

   Can anyone please help? 

   Thanks much!

[Suvarna Gaikwad]

Hi @Philipp Tandler , Welcome to community

1. PFB screenshot where you will find Issues. It is under JIRA Administration settings in top right corner.

2. Then click on Statuses on Administration Page. PFB another screenshot.

Hope this helps. Once new statuses are added, you can edit your workflow and use these statuses.

[Suvarna Gaikwad]

@Philipp Tandler As per latest screenshot you have attached, it seems you do not have jira administrator privileges. Only users with jira administrator rights can add statuses. Please reach out to your jira admin to get new statuses added. Then you can use them in your workflows.

[KAGITHALA BABU ANVESH]

Hello @Philipp Tandler ,

Can you please let me know. if you getting the below links, when you click on "Settings" (Cog)

2-- if you are a jira project administrator & you may able to perform the following operation --> For this you may need this project permission "Extended project administration".

• The workflow must not be shared with any other projects, or be a system workflow.
• To add a status, the status must already exist in the Jira instance i.e. the project admin can't create new statuses or edit existing statuses.
• To delete a status, the status must not be used by any of the project's issues.
• The project admin can create, update or delete transitions, but they can't select or update a screen used by the transition, or edit or view a transition's properties, conditions, validators or post-functions.

Thanks,

Kagithala Babu Anvesh

[Philipp Tandler]

Many thanks for your answer. I just see the following: 

Many thanks for your help!

[Moses Thomas]

@Philipp Tandler   When  you perform the first step,  you should see a button to Add status  at the top right corner of your window  then you can later add this status in the workflow. Although i have 8.5 so it should be there.

Kind regards,

Moses