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Adding issues to release

Hello,

I'm a new QA here and I need to add an issue to a release version. I set up a release version but cannot add a single issue to it, and unfortunatelly jiras help is presenting the old way to do it and it does not apply to new jira

2 answers

1 accepted

4 votes
Answer accepted
Thomas Schlegel Community Leader Feb 19, 2018

Hi Marika,

just hover over the field with the mouse and click the pencil:

image.png

Then select your previously created version in the drop-down-field:

 

image.png

I don't have permission o edit this field unfortunately.

Thomas Schlegel Community Leader Feb 19, 2018

Ah, then please have a look at the permission scheme of your project. There, have a look at the permission: "Resolve Issues" - this is the one you need to add a fixversion to an issue. 

Hi @Thomas Schlegel! I also have the issue that I cannot change the fix version/s field when viewing an issue. I checked the permissions for "resolve issues" and any user is allowed to that. Any clue where else to look?

Thomas Schlegel Community Leader Feb 20, 2018

Hi @Christoph Baumeister ,

maybe the issue is already closed? You can't change a closed issue unless you change the default behaviour in the workflow state.

@Thomas Schlegel No, it's unresolved and in the backlog still... :(

Thomas Schlegel Community Leader Feb 20, 2018

Are you able to change the version in the edit form? Can you change any other field?

Hava you already created a version in your project?

@Thomas Schlegel Thanks a lot! I fixed it. It was not listed on the edit screen. Added it there - now I can also edit it directly with the pen icon. 

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Thomas Schlegel Community Leader Feb 20, 2018

You're welcome, @Christoph Baumeister - Great you found the problem!

I think 'Release Version' would make more sense than 'Fix Version' as it corresponds to the feature

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how do you handle issues with a release? For example, you release and a bug is found or the user doesn't agree that it is fixed?

@Lynn Squire:
you block/disable the option to connect the bug to a story which has a released version.
So, the question is really how to fix this bug which now is unrelated to a story and has its version to an "unreleased version"?
We , in bezeqint, manage 2 approaches:
1. we have a general EPIC which doesn't have a version and is called: "Regular bugs". you need to link bugs to it if you can't link it to the corresponding story

2. the PMO, makes a new "clone" of the original released story, with an unreleased version. after this story is created, we can re-assign it to a sprint and, of course, link the new bug to it.

 

eventually, you might have clones of released stories, but we prefer the more common - "Jira is performing a release, so move open stories to the next sprint".

that is the built-in approach.

Hey @Christoph Baumeister how did you add it to the edit screen?

I think what he meant was you can update the fix version in the edit screen. So if you click on edit, you can update the fix version : 

jiraSS.png

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