Adding custom html and/or a custom action to Jira OnDemand

We have a number of tools we use alongside Jira for CRM, devops etc. We would like to be able to invoke those tools directly from our Jira OnDeman web pages, as hyperlinks that would ideally contain embedded information from the current issue. E.g. we might want to have a link such as this:

http://crm.mycompany.com/customerbyissue/ca-123

.. where ca-123 is the issue number.

Is there a way we can configure Jira OnDemand to handle this - either as hyperlinks on screens or as items on the actions menu? If there isn't a direct way, is there a way we can inject custom script into the Jira OnDemand pages so we can create something to make this happen?

1 answer

check this doc it may help you

https://confluence.atlassian.com/display/AOD/Managing+Webhooks

if you want to do customisation on ondemand first you have to do it through atlassian connect

https://developer.atlassian.com/display/AC/Getting+Started

Many thanks for the info. Webhooks would be ideal if we were looking to respond to events (new issues etc.) but don't appear to be designed for interactive actions - i.e. opening links and other actions that don't affect the issue.

I will look into Atlassian Connect as it seems like this is the mechanism for customization - just need to figure out what customization method we need to use to achieve what we want.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,754 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot