Adding custom field for client's name


I need to add a custom field for client's name which will give me a list of existing values so I won't insert a duplicate name in DB. It should look something like that:



Does JIRA have such fields?

4 answers

1 vote
Peter Bengov Community Champion Feb 04, 2015

If you have an external DB with the client names, I would really recommend Database Custom Field free plugin. It did wonders for us.

Other option would be to use JIRA's Components field (if you don't really use it now). Regarding this options:


  • That way you could limit the options people choose.
  • You can assign users to lead each component (client).


  • Setting is per project. So if you have more than 1 project that needs this list - it might take a log of time to configure.


I've just tried to use field "Components".It seems OK for me. How can I rename this field into "Client's name"?

Peter Bengov Community Champion Feb 05, 2015

Since it's a JIRA system field (generic like Affected Versions and Fixed Versions) you can't rename it. But you can add a description below the field using Field Configuration. Go to the relevant one and search for "Component/s" - add a description there. If you must have a field with name "Client's name" you may consider adding a new new custom field of type Lables. It has the same functionality as Components (autocomplete, ability to add more clients on the fly) but lacks the ability to prevent specific users from adding new values/clients from within the field and ability to assign watchers and assignees to each label. Generally, I think this could be a good solution for you.

Fields with 'label' type don't allow to use spaces in names. Maybe you know how to avoid this restriction?

Peter Bengov Community Champion Feb 05, 2015

That was one of the reasons we stopped using labels too and moved to Database Custom Field plugin

Ok, I will add on it. First, Thanks Peter for the nice words of yours. Next, we are preparing something even better, check: Is is available only on request for now.

Create a custom field 'Select List' and add their names, you can use this across all projects. The downside is that a site-admin is needed to add/remove names.

Also put the list in alphabetical order.

I need to create a new client's name at once in "create issue" window if the system doesn't find the text I input. Yout suggestion won't allow it.

0 votes

Are these existing usernames in JIRA?

no they are not jira user's it would be just clients' names

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